FAQs

RYDE provides convenient, affordable, on-demand transportation that connects people to their communities and essential destinations, including jobs, grocery stores, healthcare, and public transit. Simply download the designated service app, request a ride within your local service zone, and enjoy a safe, reliable trip to your destination. Cost is free to $1.25 per ride dependent on location.

We love getting you where you need to go, but as an on-demand service, we do not currently book/schedule rides in advance. When you are ready to ride simply send us a request via the Circuit app or Metro On-Demand App if in Houston!

Go to our Contact Us page to apply today!

• Children under the age of 2 must be secured in a rear-facing car seat.
• Children ages 2-4 must be secured in a forward-facing car seat with a five-point-harness.
• Children over the age of 4 must be secured in a booster seat until they are 4 feet 9 inches tall.
• Children 4 feet 9 inches or taller should remain in the backseat of the vehicle with a seat belt.

Yes! Pets just must follow our standard rider policies! (Well Groomed, and Well Behaved!)

Our locations offer pooled rides. You may share the vehicle with other riders outside of your party within your service zone. This makes our service more efficient, allowing for shorter wait times.